How Collect-a-Cable uses and protects the personal information you share with us.
This privacy policy explains how Collect-a-Cable Ltd ("we", "us") uses the personal information you submit through this website, our customer portal, and during our cable collection service.
When you register for an account, request a bin or contact us, we may collect your company name, your name, phone number, email address, site address, bin and collection details, payment information and any photos or documents you upload to the portal.
We use your information to set up and manage your account, deliver and collect bins, arrange collections, process payments, respond to enquiries, and keep accurate internal business and accounting records.
We do not sell your data. Information may be shared with service providers involved in hosting this website, delivering email or SMS notifications, processing payments, or operating the portal, where this is necessary to provide the service.
We keep account and collection information only for as long as necessary for operational, accounting and legal purposes. You can ask us to close your account and delete your personal data at any time, subject to legal retention requirements.
You can request access to the personal data we hold about you and ask for corrections where needed. You can also request that we stop processing your data for marketing purposes. To do so, contact us using the details below.
To exercise any of your rights or ask a question about this policy, email or call us and we'll respond as quickly as we can.
Contact us and we'll be happy to help.